Firstly, I’d like to take this opportunity to wish everyone a very happy, healthy and prosperous 2010. 2009 was a tough year for many of us, but all in all it proved to be very successful for Revelation and our VARs and I’m looking forward to some good things coming from Revelation through 2010 – not least O4W and the D3 (TigerLogic) connecter.
However, the difficult trading period continues into the New Year and, whilst most Revelation VARs are coping well with the global recession and looking forward to a profitable 2010, the concerns surrounding the loss of an application author (or support company) remain uppermost in many business leaders minds.
Just today, The Register have highlighted the issue following an announcement by Escrow provider NCC Group that they saw a 150% increase in source code releases during 2009. You can view the full article at http://www.theregister.co.uk/2010/01/06/recession_escrow_boost/.
Professional escrow services are often expensive to setup and maintain and they do not normally cater for all of the end-users needs. For instance, as an end-user it is great to get the source code for your application but what do you do with it and where do you go to find qualified help.
This is where Revelation’s Business Continuation Service comes into play. Not only does this service cater for the release of source code in the event of a trigger becoming active, but it also caters for providing emergency support services to end-users and brokering new relationships with other Revelation consultants for the future support of the system. In addition, it is also a cost effective solution and one that is much more affordable for smaller organisations and smaller systems.
Please drop me an email or give me a call if you would like to discuss this service in more detail or to review the Business Continuation Service agreement.